Effective Date: 01/05/2025
InstaDoc.com.au ("InstaDoc", "we", "our", "us") is a digital platform designed to help users connect with healthcare professionals. We are committed to protecting your personal information and complying with applicable privacy laws in Australia.
Your access to InstaDoc is based on your registration. You are responsible for maintaining the security of your account login details. We reserve the right to restrict or revoke access at our discretion to ensure compliance and safety.
We may update, improve, or temporarily suspend the platform for maintenance. We’ll do our best to minimize disruption and notify users of major updates or outages where possible.
All content, branding, software, and materials on InstaDoc are owned or licensed by us. You may not copy, modify, or distribute any part of the platform without written permission.
We treat all personal health information as confidential. We only share your information with healthcare professionals involved in your care or as legally required. We do not share, sell, or disclose your data to third parties without your consent.
By using InstaDoc, you grant us a limited licence to securely store and use your data solely for delivering our services to you. This includes storing your consultation records and health information securely in accordance with Australian privacy standards.
We may collect anonymous usage statistics (e.g., platform usage trends) to improve our service. This data does not include any personal or identifiable health information.
This Privacy Policy is subject to change. We encourage you to check this page regularly. Your continued use of the platform means you agree to the current terms.
We collect basic personal and health information only to deliver the service you request. We do not collect prescription information or technical tracking data like IP addresses, browser type, or cookies. You may contact us at any time to access or update your data.
Email: support@instadoc.com.au
Website: https://www.instadoc.com.au
Address: PO 995, Broadway, NSW 2007, Australia